Terms of Service

The rules governing your use of the Matres website and any purchases made through it.

Welcome to Matres

These terms apply to the Matres online store and to all affiliated sections and sites that refer to this page.

By using the site, you agree to these terms. If you do not agree to them, please do not use it. We reserve the right to amend any part of these terms or add or remove clauses at any time, and changes become effective immediately upon their publication on the site without prior notice. We advise you to review them from time to time, as your continued use of the site after an update constitutes your agreement to it.

Site Usage

Eligibility

To use the site, you must be over eighteen years of age, or browse it under the supervision of a parent or legal guardian.

We grant you a personal, non-transferable, and revocable license to use the site in accordance with these terms for personal shopping purposes only. Any commercial use or use on behalf of a third party is prohibited unless we explicitly allow it in writing. Any violation leads to immediate license cancellation without notice.

The content displayed on the site is for informational purposes only, and product descriptions and related information are issued by us.

Some services may require creating an account. Upon registration, you agree to provide us with accurate and current information and update it when it changes. You are solely responsible for protecting your login details and for any activity carried out using your account. Notify us immediately if you suspect any unauthorized use. We assume no responsibility for damages that may arise from neglecting this obligation.

Upon registration, you agree to receive our promotional messages. You can unsubscribe at any time via the link at the bottom of any message.

Your Contributions to the Site

Any content you share with us on the site — questions, comments, suggestions, or otherwise ("Contributions") — becomes our exclusive property. By using your name with the contribution, you grant us the right to display it. It is not permissible to use a fake email or impersonate someone. We reserve the right to modify or delete any contribution without being obligated to do so.

Prices and Order Approval

Not every order may be accepted for various reasons. We reserve the right to refuse or cancel any order at any time and for any reason. We may request additional information for confirmation, such as a phone number or address.

We strive for price accuracy, but rare errors may occur. If a product price appears incorrectly, we have the right to cancel the order or contact you for a new confirmation, whether the order was confirmed or not.

Trademarks and Copyrights

All intellectual property rights related to the site — texts, images, videos, designs, source code, and others — are owned by us or licensed to us. The site content is protected by copyright laws in Qatar and relevant international agreements. All rights reserved.

Arbitration and Dispute Resolution

Any dispute arising from these terms shall be finally resolved by arbitration in accordance with the laws of the State of Qatar, before a single arbitrator appointed in accordance with those laws, provided that he is legally qualified, experienced in information technology, and independent of both parties.